Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1699 Review(s)
4.92
Gail A
April 6, 2024
George was awesome! Responsive and informative. He made the whole process very easy.
Reply from George Kuda | Branch Manager/ Senior Mortgage Consultant | Primary Residential Mortgage, Inc.: Thank you so much for the kind words, Gail! You and John were a pleasure to work with. Wishing you many happy years in your new home. Congrats again!
Jeremy S
April 3, 2024
Very knowledgeable and quick to respond or find answers to my questions.
Reply from Jeff Gunther: I appreciate your kind words, Jeremy. I'm dedicated to providing the best service possible and I'm glad to hear that my quick responses and knowledge were beneficial to you. I'll continue to provide this level of service for all my clients. Thank you for choosing Primary Residential Mortgage, Inc. and for the 5-star rating.
Christin P
April 2, 2024
Brian was a pleasure to work with. Beyond his professionalism and career knowledge, he always made himself available for any questions or concerns i may have had in the process. As a first time homebuyer i felt confident and assured in my decision.
Reply from Brian Kesler: I'm greatly appreciative of your kind words, Christin. It was an honor to assist you on your journey to becoming a first-time homeowner. I always strive to make sure my clients feel confident and fully informed, so it's wonderful to hear that you felt assured with your decision. If you ever have more questions or if there's anything else you need in the future, don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc. and for your 5-star rating. - Brian Kesler.
Eric F
April 1, 2024
Thanks, Jeff!
Reply from Jeff Gunther: I'm thrilled to hear that you had a positive experience with Primary Residential Mortgage, Inc. It was a pleasure working with you, Eric. Your satisfaction is my top priority. I look forward to assisting you in your future endeavors. Thanks for this wonderful review and the perfect rating!
Anne R
March 31, 2024
Brian was reassuring and communicative from start to finish, and he made sure everything went smoothly. His experience and connections with various city organizations made it possible for us to close on time despite a super tight timeline with 2 different grants -- each with its own paperwork, etc. Would highly recommend!
Reply from Brian Kesler: Thanks for the great review Anne! Happy my years of experience and the relationships i have established could benefit you!