Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1699 Review(s)
4.92
Adrian James W
April 13, 2024
Chad and the team were so helpful and communicative over the course of the process. Challenges arose towards the closing (on the seller's part), and Chad and the team worked tirelessly to make sure we closed in a timely manner. I would use them again and highly recommend them to others.
Reply from Chad Piunti: Thank you so much for your kind words, Adrian. I'm really pleased to hear that you had such a positive experience with our team at Primary Residential Mortgage, Inc. We strive to ensure our clients' needs are met in a timely manner, especially when faced with challenges. It was a pleasure working with you and we look forward to the opportunity to serve you again in the future. Thanks once again for your high recommendation and 5-star review!
Shaquel M. B
April 10, 2024
I recently had the pleasure of working Jeff and I cannot say enough positive things about my experience. From start to finish, the entire team was professional, knowledgeable, and extremely helpful.
As someone who was new to the loan process, I was a bit nervous and unsure of what to expect. However, they put me at ease with their calm and friendly demeanors. They patiently walked me through all the necessary steps and made sure I felt comfortable with my decisions.
I highly recommend PRMI to anyone in need of a their services. Their expertise, professionalism, and dedication to their clients are truly commendable. I am grateful for their assistance and would not hesitate to work with them again in the future. Thank you for making the loan process a positive experience for me.
Reply from Jeff Gunther: I'm sincerely grateful for your wonderful review, Shaquel. It was a pleasure to guide you through the loan process and I'm thrilled that you felt comfortable with the decisions you made. Here at Primary Residential Mortgage, Inc., we always strive to keep the process as clear and straightforward as possible, especially for those new to it. Hearing that you found our team professional, knowledgeable, and helpful truly means a lot. I'm delighted that you had a positive experience and would consider our services again in the future. Thank you once again for your kind words and recommendations. Don't hesitate to reach out if you need anything else in the future.
Christina S
April 9, 2024
George was super responsive to all my questions and was available quickly when I needed preapproval letters for offers that were going out within hours of seeing properties, He was willing to talk to me down roads of "what if's" and was very knowledgeable. He made the experience easy and I felt secure in the transaction with his help!
Reply from George Kuda | Branch Manager/ Senior Mortgage Consultant | Primary Residential Mortgage, Inc.: Thanks you so much for the kinds words, Christina! I am so happy for you and Kyle. Wishing you many happy years in your new home! Please don't hesitate to reach out if I can be of assistance in the future.
Sally P
April 9, 2024
I can always depend on Brian to get the deal done!
Reply from Brian Kesler: Thank you so much, Sally, for your generous review and the perfect rating. Your trust and confidence in my work mean a lot to me. At Primary Residential Mortgage, Inc., we’re always here to ensure the best for our clients and I'm glad I could get the deal done for you. Looking forward to assisting you in the future.
Heather Comstock P
April 9, 2024
Brian is the best!
Reply from Brian Kesler: I'm deeply grateful for your kind words and stellar rating, Heather. Your satisfaction is my ultimate goal and I'm thrilled to know that I succeeded in providing you with the excellent service you deserve. It was a pleasure working with you and I look forward to the opportunity to serve you again in the future. Thanks for choosing Primary Residential Mortgage, Inc. - Brian Kesler.