Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1699 Review(s)
4.92
Delinda P
April 30, 2024
George always hits it out of the park with our clients! I never have to worry about closing on time, or if the clients will have a smooth transition. It is always a seamless experience when working with George and his team. And he has a great sense of humor, which makes for a fun time working together. You are blessed to have George working with you!
Reply from George Kuda | Branch Manager/ Senior Mortgage Consultant | Primary Residential Mortgage, Inc.: Thanks so much for the compliments, Delinda! You are always caring and professional and it is greatly appreciated! Looking forward to helping more clients in future!
Jeanne T
April 26, 2024
Brian Kesler and his team always do a phenomenal job of getting clients approved and to the settlement table. I have worked with Brian for many years now, and his work ethics and attention to customers never waivers. Another excellent experience with PRMI and Brian Kesler!
Reply from Brian Kesler: I'm incredibly grateful for your kind words, Jeanne. Each client's experience is a top priority for me and the team here at Primary Residential Mortgage, Inc., and your review reaffirms the hard work we put in every day. Your praise and continued trust in our services is much appreciated, and we look forward to partnering with you for many years to come. Thank you once again for your kind sentiments.
Jody B
April 25, 2024
It is always a pleasure to work with your team. Thank you for taking extra special care of my parents. This one was extra special.
Reply from Jeff Gunther: I'm delighted to hear that your parents and you had such a great experience with our team at Primary Residential Mortgage, Inc. It was truly a pleasure to work with your family, and I'm grateful for the opportunity to make this experience special. Your feedback means a lot to us, and we look forward to serving you again in the future. Thanks for the 5-star review, Jody!
Russell S
April 25, 2024
Professional and dedicated
Reply from Jeff Gunther: Thank you for the five-star rating, Russell! I'm thrilled to know you found my services professional and dedicated. It was an absolute pleasure assisting you. Your positive feedback truly made my day. If you or anyone you know ever needs assistance in the future, don't hesitate to reach out to us at Primary Residential Mortgage, Inc.
Megan M
April 24, 2024
Jeff and his team are always so great to work with. Jeff is compassionate while being strategic in his approach to all my buyers.
Reply from Jeff Gunther: I'm truly humbled by your kind words, Megan. It's always a pleasure to assist you and your buyers. Your review means a lot to me and my team here at Primary Residential Mortgage, Inc. We work hard to meet customer expectations, and I'm delighted to hear we hit the mark for you. Looking forward to continuing our work together. Thanks again!