Reviews

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Customer Reviews

Overall Rating:

93494 Review(s)
4.91
Alfred B June 18, 2022
Having engaged in multiple real estate transactions from coast-to-coast over a period of more than thirty years, I have experience dealing with many many loan officers. For me, Lori Muller is a stand-out. She absolutely shines with customer service focus, skill, experience, and winning personality. She knows her business, effectively manages a talented team, and communicates both internally and externally with clarity and in a timely manner. Hard to imagine a more effective loan officer anywhere! Ownership, co-workers, and clients alike are fortunate to have her!
Reply from Lori Muller: Thank you so much Al! I'm sad I missed you and Jack when you dropped by. Enjoy your time in Portland!
James F June 15, 2022
Joanna was very responsive and an excellent partner throughout the loan process. She explained the closing document and necessary documents needed to continue the loan process. In addition Joanna took time out of her busy schedule to meet us at the closing before the signing. I was really impressed with the extra mile Joanna took to be an excellent partner to my wife an I during this process. I've reached out to 3 other lenders during this process but none was a responsive and knowledgeable as Joanna. Kudos to the entire Carmel PRMI team!!
Philip S June 4, 2022
Zachary was professional, and knowledgeable on the process and effectively communicated with regular updates throughout. His calm demeanor was very helpful, especially in managing the appraisal process.
Jordan T May 22, 2022
Michelle went above and beyond as a loan officer, she took the stress of buying a home right off my shoulders. She is very obviously knowledgeable and passionate about her field of work. I could not recommend her enough! Thank you for making this experience of buying our first home special and stress free!
Sean S May 19, 2022
George went above and beyond to make sure that our loan came through on time and enable us to close on our desire date. We were having some issues making sure all of the conditions to an addendum to our contract were met. This was a real obstable to finalizing the loan process, but George and his team had everything ready to go and gave a lot a great advice, so when that addendum was satisfied the loan process was completed immediately! This allowed us to keep our settlement date and get into our new home when we had planned. I am confident that only George could have pulled that off. Friendly, professional, great communication, sound advice- and he gets the job done! Thanks George!